DreamVegas Responsible Gaming

Recognising Problem Gambling

One of the most important steps toward responsible gaming is awareness. At Dream Vegas, we want to help you recognise the early warning signs of problematic gambling behaviour before they escalate. Problem gambling can affect anyone, regardless of experience or background, and it often develops gradually.

Ask yourself the following questions honestly:

• Do you spend more money on gambling than you originally planned?
• Do you chase losses by placing additional bets to recover what you have lost?
• Has gambling started to interfere with your work, relationships, or daily responsibilities?
• Do you feel anxious, irritable, or restless when you are not gambling?
• Do you hide your gambling activity from friends or family?
• Have you borrowed money or sold belongings to fund your gaming?
• Do you find it difficult to stop once you have started playing?

If you answered yes to any of these questions, we strongly encourage you to use our responsible gaming tools or reach out to a professional support organisation. Here at DreamVegas, we are here for you — not just as a gaming platform, but as a responsible partner in your wellbeing.

Our Responsible Gaming Tools

We at Dream Vegas provide a comprehensive suite of player protection tools that you can activate at any time through your account settings. These features are designed to give you direct control over your gaming habits, so you can set boundaries that work for you.

Deposit Limits

You can set daily, weekly, or monthly deposit limits directly in your DreamVegas account. Once a limit is in place, you cannot deposit beyond that amount within the chosen timeframe. If you choose to increase a limit, a cooling-off period applies to ensure the decision is considered and not impulsive. Reducing a limit, however, takes effect immediately.

Session Time Limits

At Dream Vegas, we allow you to set time limits on your gaming sessions. When your session time is up, you will receive a notification — and you can choose to stop playing or review your activity before continuing. We believe in transparency, which is why we also display session duration information while you play.

Loss Limits

Our DreamVegas platform lets you cap the amount you can lose over a given period. Loss limits are a powerful way to stay within your personal budget and avoid chasing losses during a session that isn't going your way.

Reality Checks

We provide reality check notifications at regular intervals during your play. These pop-up reminders display how long you have been playing and your net balance, giving you a moment to pause and reflect. At Dream Vegas, we want you to stay present and in control throughout every session.

Cool-Off Period

If you feel you need a short break from gaming, our DreamVegas cool-off tool allows you to pause your account for a set period — from 24 hours up to several weeks. During this time, you will not be able to log in or place bets, giving you the space you need to reset.

Self-Exclusion

For players who feel they need a longer break, we at Dream Vegas offer a full self-exclusion option. You can exclude yourself from our platform for a minimum of six months, up to five years or permanently. During self-exclusion, your account will be closed, all marketing communications will be suspended, and you will not be able to reopen your account until the exclusion period has ended.

If you are based in the United Kingdom, our Dream Vegas platform is fully compliant with GamStop — the national self-exclusion scheme. Registering with GamStop at gamstop.co.uk will extend your self-exclusion across all UKGC-licensed operators automatically.

Protecting Underage Players

At DreamVegas, we have a zero-tolerance policy toward underage gambling. Our platform is strictly for players aged 18 and over (or the legal gambling age in your jurisdiction). We carry out identity verification (KYC) procedures on all accounts, and we may request documentation at any point to confirm your age and identity.

We also strongly recommend that adults with children at home take additional steps to prevent underage access to online gambling sites. You can use independent parental control tools such as:

• Gamban — blocks gambling websites across all devices
• Net Nanny — comprehensive parental control software
• Betfilter — specifically designed to block gambling content
• K9 Web Protection — free filtering software for family devices

External Support Organisations

We at Dream Vegas want to make sure you always know where to turn for help. If you or someone you know is struggling with gambling-related issues, please reach out to one of the following trusted organisations:

These organisations provide free, confidential support — including counselling, helplines, and online chat services. Our Dream Vegas team fully supports your decision to seek help, and we will always cooperate with external organisations to facilitate your care.